completecare+ managed hosting solutions
InfinIT’s Managed Solution Hosting packages give you the latest, entirely managed and affordable ultimate network infrastructure. Your business is entirely freed from hardware repair and licensing costs.
Our state of the art hosting facility provides top of the line hardware systems, redundant power, 12 Mbps tier-1 transit, integrated SAN for data storage/backup, and advanced monitoring tools to keep your infrastructure running at its best. Plus our experienced and certified engineers monitor and remediate your systems 24x7 so that you can worry less about your servers and more about growing your business.
Questions? Looking for a customized package? Call InfinIT sales team to design a package that fits your IT budget.
| COMPLETECARE+ |
HOSTED SBS |
HOSTED EBS |
| Hardware |
2 Premium
Virtual Servers |
4 Premium
Virtual Servers |
| Software |
SBS Premium |
EBS Premium |
| Licensing |
 |
|
| SAN Storage |
500GB |
1TB |
| Nightly Backup |
|
|
| 24x7 Server Monitoring & Remediation |
|
|
| HelpDesk Support |
|
|
| Anti-Virus/Anti-Spam Protection |
|
|
| MXLogic E-Mail Defense |
|
|
| Disaster Recovery |
|
|
 |
Included in package |
Features & Benefits:
 |
Ready to go infrastructure + support for a fixed monthly cost/user
|
|
Includes free email MXLogic Ultimate Access licenses for anti-virus / anti-spam filtering |
|
Anti-virus definition checks every 4 hours |
|
Spyware / malware management and removal |
|
24x7 server monitoring for maximum up-time & performance |
|
24x7 live support from certified engineers |
|
Windows OS patch assessment and deployment |
|
Microsoft application patch assessment and deployment |
|
Elastic expandability |
|
High availability & built-in redundancy |
|
All hardware, software & licensing costs included |
|
Online chat support with end users |
|
Proven escalation methodology from Level I to Level II to Level III certified engineers for fast resolution times |
|
Monthly reports to review ticket status and network health |
|
Access to online ticketing system and customer portal |
|
1-hr SLA guaranteed response times |
|
