My Documents Folder Takes Exceedingly Long Time To Load

Written by: InfinIT Consulting
Date Published: January 20, 2008

Issue:

Every time My Documents folder load, it take a long time to load exceeding a minutes at times.

Reason:

While there might be many causes of this problem, in this case the problem was caused by the computer's DNS being pointed to the wrong DNS server.

Resolution:

After a number of troubleshooting efforts from support documents available on the web, we began troubleshooting the issue by turning on/off the wireless connection. Immediately after disabling the wireless connection, the problem was no longer present.

Step 1: Turn off your wireless feature and recheck the problem

Step 2: Verify that your computer's DNS settings are correct.

• Access the network connection properties by right clicking your
  network connection and then left clicking on properties. (This will bring you to a list
  that will have Internet Protocol (TCP-IP) listed on it)
  
  
• Click on the TCP-IP settings, click on properties. (This will bring you to the screen that allows you to change your DNS settings to be configured automatically or manually along with your IP address.)
  
  
• Configure the settings and set to 'Automatic'
  
  
• Alternatively, depending upon your network setup, you may need to enter in an updated IP address in your settings control panel.