submit a support ticket
What's the fastest way to get help from our support team? Submit a ticket here online directly into our ticketing system.
Tips for speedy resolution:
We want to solve your issues as quickly as possible. Here's how you can help:
- Be sure to tell us your full name, company name and contact information so that we can keep track of the status of your issue at all times.
- Subject line
- Please describe your problem in detail - the more we know, the faster we can figure it out. If you received any specific error messages on your desktop, application or server, please include those as well.
Do you want to speak with us directly?
If at any time you'd rather speak to one of our technicians on the phone, feel free to call our HelpDesk line:
408.361.8888 (local) | 866.364.2007 (toll free)
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